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Plainwright

Clients

Owners know their business better than anyone. We help them show it clearly to customers and build the tools to run it, with a plan they can manage after we hand it over.

Featured case study

ProTex Multiservices stopped renting a generic tool and built one they own.

ProTex was paying for a third-party app to send ticketless valet texts. It was not tuned to their business. It had no dashboard for tracking contracts and no electronic claims. It also gave attendants no way to help the company build a reputation for knowing its city.

We started with the attendants, because they know the work best. Their feedback shaped the build. Attendants can now greet returning guests by name and suggest places to explore beyond lunch or dinner. Claims are tracked electronically. One dashboard shows every contract.

The company expects a decrease in cost of about 85% as a result of the project. After the pilot, ProTex will roll it out across all contracts.

Visit protexms.com
The ProTex Multiservices website we built

Expected cost decrease of ~85%

Tool shaped by attendants

Rolling out across all contracts

Client stories

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